Security & Account Settings

Protect your Danipa account with a strong PIN, biometric login, two-factor authentication, and learn how to manage your account settings.

Overview

Your security is our top priority. This guide covers how to set up and manage the security features that protect your Danipa account and funds.

Transaction PIN

Your transaction PIN is a 4-digit code used to authorize every payment and transfer. It's separate from your login password.

Setting Your PIN

You'll be prompted to create a PIN during your first transaction. You can also set it up proactively:

1. Go to Settings → Security → Transaction PIN
2. Enter a 4-digit PIN
3. Confirm by entering it again

Tips for a strong PIN:

• Don't use your birth year, phone number, or simple sequences (1234, 0000)
• Choose something memorable but not obvious to others
• Never share your PIN with anyone — Danipa staff will never ask for it

Changing Your PIN

1. Go to Settings → Security → Change PIN
2. Enter your current PIN
3. Enter and confirm your new PIN

Forgot Your PIN?

1. Go to Settings → Security → Reset PIN
2. Verify your identity via SMS code sent to your registered phone number
3. Create a new PIN

Note: For security, PIN resets temporarily lock transactions for 30 minutes.

Biometric Login

Enable fingerprint or face recognition for faster, more secure access.

Setting Up Biometrics

1. Go to Settings → Security → Biometric Login
2. Toggle Enable Biometric Login
3. Scan your fingerprint or face when prompted
4. Done — you can now log in with biometrics

Biometric Authorization

You can also use biometrics to authorize transactions instead of your PIN:

1. Go to Settings → Security → Biometric for Transactions
2. Toggle on
3. Enter your transaction PIN to confirm

Note: Biometric authorization is available on devices with fingerprint sensors or Face ID/Face Unlock.

Two-Factor Authentication (2FA)

Add an extra layer of security to your login with 2FA.

Setting Up 2FA

1. Go to Settings → Security → Two-Factor Authentication
2. Choose your preferred method:

3. Follow the on-screen setup instructions
4. Save your backup codes — these let you log in if you lose access to your 2FA method

Using 2FA

After entering your password at login, you'll be prompted for your 2FA code:

1. Open your authenticator app or check your SMS
2. Enter the 6-digit code
3. Tap Verify

Disabling 2FA

1. Go to Settings → Security → Two-Factor Authentication
2. Tap Disable
3. Enter your password and current 2FA code to confirm

Password Management

Changing Your Password

1. Go to Settings → Security → Change Password
2. Enter your current password
3. Enter your new password (at least 8 characters, mix of letters, numbers, symbols)
4. Confirm and save

Forgot Your Password

On the login screen:

1. Tap Forgot Password?
2. Enter your registered email or phone number
3. You'll receive a reset link via email or SMS code
4. Create a new password

Session Management

Active Sessions

See all devices where your account is currently logged in:

1. Go to Settings → Security → Active Sessions
2. You'll see each session with:
   • Device name and type
   • Location (approximate)
   • Last active time

Logging Out Remotely

If you see a session you don't recognize:

1. Tap on the session
2. Tap Log Out This Device
3. The session is immediately terminated

To log out of all other devices:

1. Go to Active Sessions
2. Tap Log Out All Other Devices

Account Lock

If you suspect unauthorized access, lock your account immediately:

1. Go to Settings → Security → Lock Account
2. Tap Lock My Account
3. Your account is immediately frozen — no transactions, logins, or changes can be made

Unlocking Your Account

To unlock:

1. Contact support at support@danipa.com or call +233 (0) 30 000 0000
2. Verify your identity with your registered email, phone, and ID
3. Support will unlock your account after verification

Notification Settings

Control how you're notified about account activity:

Configure in Settings → Notifications.

Profile Settings

Updating Your Profile

Go to Settings → Profile to update:

• Display name — how your name appears to recipients
• Email address — requires verification of new email
• Phone number — requires SMS verification of new number
• Profile photo — tap to upload or take a new photo
• Preferred currency — your default wallet currency
• Language — English, French (more coming soon)

Deleting Your Account

If you wish to permanently delete your account:

1. Go to Settings → Account → Delete Account
2. Read the warning — this action is irreversible
3. Withdraw any remaining balance from your wallet
4. Enter your password to confirm
5. Your account will be scheduled for deletion in 30 days

During the 30-day period, you can log in to cancel the deletion. After 30 days, all data is permanently removed.

Security Best Practices

• Use a unique password — don't reuse passwords from other services
• Enable 2FA — the single most effective way to protect your account
• Keep your app updated — updates include important security patches
• Don't share credentials — Danipa staff will never ask for your password or PIN
• Review transactions regularly — report unauthorized activity immediately
• Be cautious of phishing — only log in through the official app or danipa.com
• Lock your phone — use a screen lock to prevent unauthorized access to the app