Notifications & Alerts
Customize your Danipa notifications — choose what alerts you receive, how you receive them, and manage your preferences.
Overview
Danipa sends notifications to keep you informed about your account activity, transactions, and important updates. You have full control over what you receive and how.
Notification Channels
Danipa delivers notifications through three channels:
| Channel | Best For | Requirement |
|---|---|---|
| Push | Real-time alerts on your phone | Danipa app installed, notifications enabled in phone settings |
| Detailed receipts and reports | Valid email on your profile | |
| SMS | Critical alerts when offline | Registered phone number |
Notification Types
Transaction Alerts
Receive alerts for every financial activity on your account:
| Event | Default Channel | Can Disable? |
|---|---|---|
| Money sent | Push + Email | Push only |
| Money received | Push + Email | Push only |
| Wallet funded | Push | Yes |
| Withdrawal completed | Push + Email | Push only |
| Transfer failed | Push + Email + SMS | No |
| Bill payment confirmed | Push | Yes |
Security Alerts
These keep your account safe and cannot be disabled:
| Event | Channels |
|---|---|
| Login from new device | Push + Email |
| Password changed | |
| PIN changed | Push + Email |
| 2FA enabled/disabled | |
| Failed login attempts (3+) | Push + Email + SMS |
| Account locked | Push + Email + SMS |
Payment Alerts (Merchants)
| Event | Default Channel | Can Disable? |
|---|---|---|
| Payment received | Push | Yes |
| Payout completed | Push + Email | Push only |
| Invoice paid | Push + Email | Yes |
| Invoice overdue | Push + Email | Yes |
| Daily summary | Yes | |
| Weekly report | Yes |
Promotional
| Event | Default | Can Disable? |
|---|---|---|
| New features | Push | Yes |
| Rate alerts | Push + Email | Yes |
| Special offers | Push + Email | Yes |
| Newsletter | Yes |
Managing Notifications
In the App
- Go to Settings → Notifications
- You'll see all notification categories
- For each category, toggle channels on/off:
- Push — on/off
- Email — on/off
- SMS — on/off (where available)
Notification Preferences
Additional settings you can configure:
| Setting | Options | Default |
|---|---|---|
| Quiet hours | Set a time range when push notifications are silenced | Off |
| Transaction sounds | Play a sound for incoming money | On |
| Vibration | Vibrate for notifications | On |
| Show amount | Display transaction amounts in push notifications | On |
| Group notifications | Bundle multiple alerts into one | Off |
Quiet Hours
To set up quiet hours (no push notifications during specific times):
- Go to Settings → Notifications → Quiet Hours
- Toggle Enable Quiet Hours
- Set the start time (e.g., 10:00 PM)
- Set the end time (e.g., 7:00 AM)
- Choose which days apply (e.g., every day, weekdays only)
Note: Security alerts (login from new device, account lock) will still come through during quiet hours.
Rate Alerts
Get notified when exchange rates reach your target. See Exchange Rates & FX for setup instructions.
Email Preferences
Transaction Receipts
By default, every transaction generates an email receipt. To change this:
- Go to Settings → Notifications → Email
- Under Transaction Receipts, choose:
- Every transaction — receive a receipt for each payment
- Daily digest — one email per day summarizing all transactions
- None — no email receipts (you can still download from the app)
Weekly Summary
A weekly email with your account overview:
- Total sent and received
- Wallet balance
- Number of transactions
- Top recipients
Enable/disable in Settings → Notifications → Email → Weekly Summary.
Push Notification Troubleshooting
If you're not receiving push notifications:
iOS
- Open Settings → Danipa
- Tap Notifications
- Ensure Allow Notifications is on
- Check that Banners, Sounds, and Badges are enabled
- Make sure Do Not Disturb is off
Android
- Open Settings → Apps → Danipa
- Tap Notifications
- Ensure notifications are enabled
- Check that the app is not in battery optimization (this can delay or block notifications)
- For Samsung: also check Settings → Device Care → Battery → Sleeping Apps and remove Danipa
General
- Make sure you're logged in to the app
- Try logging out and back in
- Update the app to the latest version
- Uninstall and reinstall if issues persist
SMS Alerts
SMS notifications are used for critical alerts and as a backup when push notifications can't reach you.
When SMS Is Sent
- Transfer confirmations (when app is not active)
- Security alerts (new device login, account lock)
- USSD transaction confirmations
- Prepaid electricity tokens
SMS Charges
Danipa does not charge for SMS notifications. Standard carrier messaging rates may apply depending on your mobile provider.
Notification History
View all past notifications in the app:
- Tap the bell icon on the home screen
- Scroll through your notification history
- Tap any notification to see the full details or navigate to the related transaction
Notifications are stored for 90 days.