Language & Localization

Change your app language, adjust currency display preferences, and customize regional settings in Danipa.

Overview

Danipa is designed for users across multiple countries and languages. This guide covers how to change your language, adjust currency display, and customize other regional preferences.

Changing Your Language

In the App

1. Go to Settings → Language
2. Select your preferred language:

3. The app restarts with the new language applied

What Changes

When you switch languages:

• All menus and buttons update to the selected language
• Transaction descriptions appear in your language
• Push notifications are sent in your language
• Email receipts and statements use your language
• Help and support content is shown in your language

What Doesn't Change

• Customer names — displayed as entered by the account holder
• Merchant names — displayed as registered by the merchant
• Currency codes — always shown as standard ISO codes (GHS, XOF, etc.)

Currency Display Preferences

Default Currency

Your default currency is set during registration based on your country. To change it:

1. Go to Settings → Currency
2. Select your preferred display currency
3. This changes which wallet balance is shown first on the home screen

Note: Changing your display currency doesn't convert your funds — it just changes which wallet is displayed prominently.

Amount Format

Different regions format numbers differently:

Danipa automatically uses the format matching your language setting. To override:

1. Go to Settings → Currency → Number Format
2. Select your preferred format

Currency Symbol Position

This follows your language setting but can be customized in Settings → Currency → Symbol Position.

Date and Time

Date Format

Change in Settings → Date & Time → Date Format.

Time Format

Change in Settings → Date & Time → Time Format. By default, this follows your device setting.

Time Zone

Danipa uses your device's time zone for displaying transaction times. All transactions are stored in UTC internally, so your history is accurate regardless of where you travel.

Phone Number Format

Danipa displays phone numbers in the international format appropriate to each country:

When entering phone numbers, you can use either:

• Local format — e.g., 0241234567 (the app adds the country code)
• International format — e.g., +233241234567

Regional Content

Help Center

The Help Center content (FAQs, guides, troubleshooting) is available in all supported languages. It automatically displays in your chosen language.

Support Communication

When you contact support:

• Chat and email — available in English and French
• Phone support — available in the local language for each country
• Your language preference is shared with the support agent

Notifications

All notifications (push, email, SMS) are sent in your selected language. This includes:

• Transaction confirmations
• Security alerts
• Marketing messages (if opted in)
• Invoice and payment link notifications sent to your customers use their language preference, not yours

USSD Language

When using USSD Access:

1. Dial *920*55#
2. Select 8 — My Account
3. Select 4 — Language
4. Choose English or French
5. All future USSD sessions use the selected language

Tips

• Match your language to your primary audience — if you're a merchant serving French-speaking customers, consider setting your language to French so you're familiar with what they see
• Check email settings — ensure your receipt language matches what your accountant needs
• Currency display doesn't affect conversion — changing display preferences is cosmetic only; actual balances and conversion rates are unaffected